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Corrective Maintenance

CORRECTIVE ON CALL MAINTENANCE


 

Corrective maintenance refers to any maintenance performed to return equipment to proper
working order. Depending on the context of its use it may refer to maintenance due to a
breakdown, or maintenance identified through a condition monitoring program.


When is corrective maintenance suitable?
Corrective maintenance performed due to a breakdown could fall under one of two categories:
Planned or unplanned.


Planned corrective maintenance
Planned corrective maintenance likely the result of a run-to-failure maintenance plan. In this
case, the maintenance team has decided that certain equipment will be serviced when it breaks
down. An example would be planning to replace a lightbulb once it burns out.


Unplanned corrective maintenance
Unplanned corrective maintenance is usually the result of an unexpected breakdown.
An example here would be a piece of machinery breaking down due to a replacement part failing
after being replaced during a routine PM. Corrective maintenance will need to be performed to
get the machinery back in working order.

OUR CORRECTIVE ON-CALL MAINTENANCE PROPOSAL
 Free Diagnosis of the equipment and advised on best course of action
 Our Team will diagonise the equipment from our workshop and Repair carried out after approval
 You can make a call to our office anytime on weekdays and a technician may be scheduled to visit your
premises or the equipment picked up by our rider diagnosis and repair.
 Replacement parts will be invoiced on top of labor charges incase something needs to be replaced
 If the item was purchased from Mackphilisa and is still under warranty, Manufacturer warranty
conditions shall apply and turn-around time solely depended on manufacturer's part availability

WHAT WILL DETERMINE MAINTENANCE COST
 Cost of parts
 Location of the IT Equipment
 How sensitive the equipment is; for instance servers require great attention to minimise data loss
risks as compared to a printer that's only required for printing purposes
 Skills and expertise required in repairing the equipment; board repairs often need a more skilled
technician than replacing individual parts such as computer RAM or Laptop Screen.